Common issues with Instagram Accounts.
If you're having trouble linking your Instagram account, here are some steps to troubleshoot:
Ensure that your Instagram account is a Business Account. Personal or Creator accounts aren’t supported for this connection. You can check by going to Settings > Account on Instagram.
Your Instagram Business Account needs to be linked to a Facebook Business Account. You can set this up in Facebook Business Manager.
Sometimes, reconnecting can solve issues. Go to the eyeris.io settings, unlink, and then re-link your Instagram account.
Clear your browser cache, refresh the page, and try connecting again.
If you've tried these steps and are still facing issues, feel free to reach out to our support team for further assistance!
